If your package is insured, you may need to file a claim with the carrier or the shipping company. They usually have specific procedures for lost or damaged packages.
If you want to cancel or change your order, contact the customer service department of the company as soon as possible. Provide them with your order number and details about the changes you'd like to make.
Follow any instructions provided by the customer service representative regarding the missing item. They may ask you to provide additional information, submit photos, or take other steps to resolve the issue.
Many companies offer free shipping on orders that meet a certain minimum purchase amount. For example, you may need to spend $50, $75, or more to qualify for free shipping.
Go to the website of the company where you need to update your address and log in to your account using your username and password. This is usually accessible by clicking on your username or profile icon at the top of the webpage.
If you want to modify or cancel your order, contact the customer service department of the company as soon as possible. Provide them with your order number and details about the changes you'd like to make.